Refund & Return Policy
🔄 Refund & Return Policy – MomDove™
At MomDove™, our mission is to help moms sleep better with thoughtful, supportive products that actually make a difference. We believe in the comfort and quality of our pregnancy pillow, and we recommend using it consistently for at least 14 days to experience the full benefits.
If you're still not satisfied after 14 days and are within our 30-Day Money-Back Guarantee, we’re here to help. Just email us at support@momdove.com and we’ll walk you through the process.
🛑 Cancellation Policy
If you need to cancel or make changes to your order, please contact support@momdove.com within 24 hours of placing it. After this window, your order may already be processing and cancellation or changes may not be possible.
If your cancellation is successful, your refund will be processed within 7 business days.
💸 30-Day Money-Back Guarantee
We stand behind the quality of MomDove™ and are confident it can improve your sleep during pregnancy. If after giving it a fair try for 14 days you’re still not satisfied, you’re eligible to request a return within 30 days of your purchase.
Please note: Any shipping fees (if applied) are non-refundable.
To request a return, email support@momdove.com with your Order Number, or the Name and Email Address used when placing the order.
📦 Damaged Items
If your item arrives damaged or defective, please contact us at support@momdove.com within 72 hours of delivery and include a clear photo of the damage.
We’ll gladly replace any damaged product at no cost to you.
Note: Cosmetic damage to the outer packaging (like a dented box) is not considered product damage if the item inside is unharmed. We do not offer refunds or replacements for damage due to misuse or normal wear and tear.